Last Updated: May 29, 2026

At Cloud Sprint, we are committed to delivering high-quality services. If you are not satisfied, please review the following refund terms to understand your options.

1. Hosting Services

• Hosting plans may be eligible for a refund within 7 days of purchase if no resources have been provisioned or used.
• Renewals are non-refundable once processed.
• Accounts suspended due to violation of our Terms & Conditions are not eligible for refunds.

2. Website Development & Custom Projects

• A non-refundable advance (typically 50%) is collected before work begins to cover initial design and development efforts.
• If you cancel a project after work has commenced, refunds are assessed based on the work completed at the time of cancellation.
• Once a project is delivered and approved, no refunds will be issued.

3. Domain Registration

• Domain registrations are non-refundable once processed, as they are immediately committed with the domain registry.
• Domain transfers are also non-refundable once initiated.

4. SEO & Digital Marketing Services

• SEO services are billed monthly. You may cancel at any time, but the current month's payment is non-refundable.
• Results from SEO services are not guaranteed within a specific timeframe, and this does not constitute grounds for a refund.

5. Tally on Cloud

• Monthly plans may be cancelled before the next billing cycle. No partial refunds are issued for unused days within a billing period.
• Annual plans are non-refundable after 7 days from the date of activation.

6. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within the applicable refund window.
• The service must not have been fully delivered, used, or activated.
• The request must not be related to a violation of our Terms & Conditions.

7. How to Request a Refund

To initiate a refund request, please contact us with the following details:

• Your full name and registered email address.
• Invoice number or order reference.
• Reason for the refund request.

We will review your request and respond within 3–5 business days. Approved refunds will be processed within 7–10 business days to the original payment method.

8. Contact Us

For refund requests or queries, please reach us at:

• Email: info@cloudsprint.in
• Phone: +91 90526 52777
• Address: IPD Colony, Guntur, Andhra Pradesh, INDIA - 522001